To get the most from your home cleaner, clear the clutter before they arrive, tell them your priorities in writing, and sort out access, parking, pets and valuables in advance. Afterwards, give specific feedback. Cleaners are there to clean, not tidy, so every minute they spend moving piles of post or washing up is a minute not spent on the bathroom or the oven. A few simple habits make a noticeable difference to the result.
Before you book: be clear about what you need
Most disappointment with a clean comes down to expectations not matching the booking. Decide which of these you actually want:
- A deep clean: a thorough top-to-bottom clean, including inside cupboards, skirting boards, limescale and built-up grime. It is ideal as a one-off reset, before or after guests, or at the change of seasons. See our deep cleaning service.
- Add-ons: oven and appliance cleaning, carpet and upholstery cleaning, or outdoor pressure washing, which can be added to the same visit.
- Moving out: an end of tenancy clean follows a checklist built around what landlords and inventory clerks inspect.
Ask for an itemised quote. When every room and item is listed, you and your cleaner are working from the same list, and nothing is left to guesswork.
The day before: prepare the space
- Clear surfaces. Put away things on worktops, tables, bedside tables and bathroom shelves, so they can be cleaned properly rather than cleaned around.
- Pick up floors. Toys, shoes, laundry and cables all slow down vacuuming and mopping.
- Do the washing up. Load or run the dishwasher and empty the sink, so the cleaner can clean the sink itself.
- Empty the fridge and oven if they are being cleaned, and remove anything stored inside the oven or on top of cupboards.
- Clear under beds and sofas if you want those areas done.
- Put away valuables, cash, medicines and paperwork. It is also sensible to put away anything fragile or sentimental that you’d rather not have moved.
Communicate your priorities
Your cleaner doesn’t know that the shower screen bothers you most, or that guests are staying in the spare room this weekend, unless you say so. A short written note or message works best:
- list your top three priorities for this visit
- point out problem areas, such as a stain, a limescaled tap or a smell in the kitchen bin
- mention delicate surfaces or finishes, such as natural stone, unsealed wood, antique furniture or special flooring, and any products they shouldn’t use on them
- flag any no-go rooms or items you’d prefer weren’t touched.
Sort out the practical details
- Access: confirm who will let the cleaner in, or where keys will be left. You don’t need to be home, but the arrangement should be agreed in advance.
- Parking: let the company know about permit zones or restrictions. Parking or congestion charges are only added where they apply.
- Utilities: make sure there’s electricity and hot water, which carpet cleaning in particular needs.
- Pets: keep them in one room, or out of the house if they’re nervous around vacuums or visitors.
- Alarms: share the code or switch the alarm off before the team arrives.
Products and equipment
You don’t need to buy anything special. Our teams bring professional products and equipment, and these are included in the price. If you have a surface that needs a particular product, such as a stone worktop sealer recommended by your installer, leave it out with a note and we’ll use it.
If you do use your own products between visits, keep them in their original containers. Never mix them, and especially never mix bleach with ammonia or acidic cleaners.
After the clean: give feedback
Check the areas that matter most to you soon after the visit. If something isn’t right, say so specifically and in writing, for example “the oven door glass still has streaks”. This is much easier to act on than “the kitchen wasn’t great”. For our deep cleans, if you report anything missed in writing within 3 days, we come back and re-clean it free of charge. For end of tenancy cleans, the window is 7 days. See our guarantee.
Positive feedback is useful too. Telling the team what you liked helps them repeat it next time.
What a deep clean costs
These are real totals from our deep cleaning jobs across the UK in the last 12 months:
| Property size | From | Average | Jobs |
|---|---|---|---|
| Studio flat | from £156 | £329 | 24 |
| 1 bedroom | from £175 | £310 | 259 |
| 2 bedrooms | from £208 | £317 | 435 |
| 3 bedrooms | from £265 | £418 | 301 |
| 4 bedrooms | from £375 | £531 | 121 |
| 5+ bedrooms | from £513 | £714 | 29 |
Real job totals from the last 12 months, updated 1 October 2026. “From” is the price the cheapest 10% of jobs came in at; your quote is itemised for your property.
See our prices page for other services.
Keep it clean between visits
- Squeegee the shower screen after use to slow down limescale.
- Wipe the hob once it has cooled, so spills don’t bake on.
- Do a quick 10-minute tidy each evening, so clutter doesn’t build up before the next clean.
- Use doormats to cut down the dirt tracked onto floors.
FAQs
Should I tidy before the cleaner comes?
Yes. A quick tidy of surfaces and floors lets your cleaner spend their time cleaning rather than moving things, and the result is noticeably better.
Do I need to be home during the clean?
No. Many customers leave keys or arrange access. Just agree the arrangements when you book.
Do I need to provide cleaning products?
Not with us. Professional products and equipment are included. If a surface needs a specific product, leave it out with a note.
Should I tip my cleaner?
It’s entirely optional. Clear, specific feedback is always appreciated and helps the team get it right for you every time.
Ready to book? Get Free Quote for an itemised price, or Book Online for any day of the week, 8am to 7pm.