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Our Guarantee

Your Satisfaction, Our Promise

At Tenancy Cleaner, we believe every home deserves a flawless finish. That’s why we stand behind our work with a simple and reassuring promise β€” if it’s not right, we’ll make it right.

🧼 What We Guarantee

  • βœ… A fully equipped, professionally trained cleaning team
  • βœ… Reliable arrival times and polite, respectful service
  • βœ… Transparent pricing with no hidden fees
  • βœ… Thorough, checklist-based cleaning – every time
  • βœ… Nationwide service – from London to Liverpool and beyond

πŸ” Our Re-Clean Guarantee

If any area of your property isn’t cleaned to your expectations, just let us know within your guarantee period. We’ll return and re-clean the missed areas β€” completely free of charge.

  • πŸ•“ Request must be made within 7 days of the service
  • πŸ“Έ Photo evidence or clear feedback may be requested
  • 🏠 The property must remain unaltered since cleaning (e.g. no new tenants or builders)

❌ What We Can’t Guarantee

While we do our best to deliver spotless results, there are a few things even our best teams can’t fix:

  • πŸ”Έ Permanent stains, mould, or odours
  • πŸ”Έ Pre-existing damage or heavy wear
  • πŸ”Έ Full restoration of carpets or appliances

Watch How We Clean

See our team in action as we deep clean a nursery β€” with care, precision, and attention to detail.

Still Have Questions?

Our team is here to help you every step of the way. Whether you’re booking a move-out clean or a one-off deep clean, your satisfaction is always our top priority.

Get a Free Quote Book Your Clean Now

For full details on what’s covered, visit our Terms & Conditions.